Enterprise Output Management (EOM) is an Information Technology practice that deals with the organization, formatting, management and distribution of data that is created by enterprise applications like Banking information systems, insurance information systems, ERP (Enterprise Resource Planning Systems), CRM (Customer Relationship Management), retail systems and many others.
Enterprise Output Management has the potential of reducing the cost of traditional printing by using digital output channels like email, fax and portals. This potential is very dependent on the adoption of these channels by the target customer group and is also directly affected by the cost of localized broadband.
ECM has always been about capturing, storing and managing information. But the integrated solution of output management systems with enterprise content management solutions brings the last missing piece in the information livecycle puzzle. Implementing and integrating this last piece is one of the many new technologies in which panoptic has invested the last years to bring this type of solutions to its customers.
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