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Enterprise Output Management (EOM) is an Information Technology practice that deals with the organization, formatting, management and distribution of data that is created by enterprise applications like Banking information systems, insurance information systems, ERP (Enterprise Resource Planning Systems), CRM (Customer Relationship Management), retail systems and many others.
Enterprise Output Management has the potential of reducing the cost of traditional printing by using digital output channels like email, fax and portals. This potential is very dependent on the adoption of these channels by the target customer group and is also directly affected by the cost of localized broadband.

ECM has always been about capturing, storing and managing information. But the integrated solution of output management systems with enterprise content management solutions brings the last missing piece in the information livecycle puzzle. Implementing and integrating this last piece is one of the many new technologies in which panoptic has invested the last years to bring this type of solutions to its customers.

An enterprise portal, also known as an enterprise information portal (EIP) or corporate portal, is a framework for integrating information, people and processes across organizational boundaries. It provides a secure unified access point, often in the form of a web-based user interface, and is designed to aggregate and personalize information through application-specific portlets. One hallmark of enterprise portals is the de-centralized content contribution and content management, which keeps the information always updated.

Here, at panoptic, we strongly believe that Enterprise Information Portals will be the most important change in it industry in the next decade. Enterprise portals will combine all structured and unstructured information in one presentation layer. It will be a front-end for a service oriented architecture as well as an aggregator of content coming from content management systems.
Panoptic has an extensive experience in enterprise information portals in combination with enterprise content management systems and we can help you define and implement an enterprise portal solution.

The official definition of enterprise content management was created by AIIM (Association for Information and Image Management) International, the worldwide association for enterprise content management, in the year 2000. The abbreviation ECM has been reinterpreted and redefined many times . In late 2005 AIIM defined ECM as follows:
Enterprise Content Management is the technologies used to Capture, Manage, Store, Preserve, and Deliver content and documents related to organizational processes. In early 2006 AIIM added the following paragraph to the definition:
ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.
In early 2008 AIIM changed the original definiton to:
Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.

ECM manages the over 80% of enterprise data that is unstructured, such as documents, email, forms, XML data, images, and audio and video files. ECM solutions help knowledge workers capture, create, deliver, manage, preserve, archive, and dispose of digital content related to organizational processes. Common ECM solutions are case management, claims management, contracts management, tax processing, and loan processing systems. ECM benefits include improved productivity, improved regulatory compliance, improved customer service, improved competitive advantage, and reduced costs of operations. Panoptic helps you define, implement, manage and support ECM solutions