panoptic

KM efforts have a long history, to include on-the-job discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. More recently, with increased use of computers in the second half of the 20th century, specific adaptations of technologies such as knowledge bases, expert systems, knowledge repositories, group decision support systems, intranets and computer supported cooperative work have been introduced to further enhance the such efforts .
In 1999, the term personal knowledge management was introduced which refers to the management of knowledge at the individual level (Wright 2005).
More recently with the advent of the Web 2.0, the concept of knowledge management has evolved towards a vision more based on people participation and emergence. This line of evolution is termed Enterprise 2.0 (McAfee 2006). However, there is still a debate (and discussions even in Wikipedia (Lakhani & McAfee 2007)) whether Enterprise 2.0 is just a fad, or if it brings something new, is the future of knowledge management (Davenport 2008) and is here to stay.

Faced with a shrinking workforce and a growing recession, every organization need more efficient knowledge management tools than what e-mail, file systems and bits of intranet can provide. At panoptic we have seen that some products with out-of-the-box functionalities for blogs, wikis, RSS feeds, Enterprise Search and Social networking have a strong fundament to built knowledge management solutions for the enterprise.

Enterprise Output Management (EOM) is an Information Technology practice that deals with the organization, formatting, management and distribution of data that is created by enterprise applications like Banking information systems, insurance information systems, ERP (Enterprise Resource Planning Systems), CRM (Customer Relationship Management), retail systems and many others.
Enterprise Output Management has the potential of reducing the cost of traditional printing by using digital output channels like email, fax and portals. This potential is very dependent on the adoption of these channels by the target customer group and is also directly affected by the cost of localized broadband.

ECM has always been about capturing, storing and managing information. But the integrated solution of output management systems with enterprise content management solutions brings the last missing piece in the information livecycle puzzle. Implementing and integrating this last piece is one of the many new technologies in which panoptic has invested the last years to bring this type of solutions to its customers.

Business process management (BPM) is a field of management focused on aligning organizations with the wants and needs of clients. It is a holistic management approach[citation needed] that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology. Business process management attempts to continuously improve processes. It could therefore be described as a "process optimization process".

More and more we see the importance of BPM and BI in ECM projects grow. Now, a new class of content-centric business process management applications has emerged which needs content management capabilities to support the front end of delivery — rather than just storage and records management. The process analysts at panoptic can help you define such a content-centric business process management application.

A web content management system (WCMS or Web CMS) is content management system (CMS) software, usually implemented as a Web application, for creating and managing HTML content. It is used to manage and control a large, dynamic collection of Web material (HTML documents and their associated images). A WCMS facilitates content creation, content control, editing, and many essential Web maintenance functions.

From the start on of panoptic, in 2005, we have been implementing complex web content management solutions for our customers. Managing content for multiple sites, with multiple countries and a large number of contributors can be a challenge sometimes. We have a proven track record of implementing web content management solutions in different types of organizations. We believe that our combined expertise of wcm products, change management, usability and information architecture can make a winning team and can pass every possible hurdle in a project.

The official definition of enterprise content management was created by AIIM (Association for Information and Image Management) International, the worldwide association for enterprise content management, in the year 2000. The abbreviation ECM has been reinterpreted and redefined many times . In late 2005 AIIM defined ECM as follows:
Enterprise Content Management is the technologies used to Capture, Manage, Store, Preserve, and Deliver content and documents related to organizational processes. In early 2006 AIIM added the following paragraph to the definition:
ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.
In early 2008 AIIM changed the original definiton to:
Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.

ECM manages the over 80% of enterprise data that is unstructured, such as documents, email, forms, XML data, images, and audio and video files. ECM solutions help knowledge workers capture, create, deliver, manage, preserve, archive, and dispose of digital content related to organizational processes. Common ECM solutions are case management, claims management, contracts management, tax processing, and loan processing systems. ECM benefits include improved productivity, improved regulatory compliance, improved customer service, improved competitive advantage, and reduced costs of operations. Panoptic helps you define, implement, manage and support ECM solutions